FAQ

See below for some frequently asked questions and answers.

If you cannot find an answer to your question below, please feel free to contact us.

Packaging, Packaging Manufacturers, Disposable Packaging, Food Packaging Do you have EFTPOS or Credit Card facilities?
Packaging, Packaging Manufacturers, Disposable Packaging, Food Packaging Do your drivers carry change?
Packaging, Packaging Manufacturers, Disposable Packaging, Food Packaging Why don't you have prices on your website?
Packaging, Packaging Manufacturers, Disposable Packaging, Food Packaging How come you are out of stock of a certain product?
Packaging, Packaging Manufacturers, Disposable Packaging, Food Packaging Do you have a showroom displaying your products?
Packaging, Packaging Manufacturers, Disposable Packaging, Food Packaging What is the minimum order quantity?

Disposable Packaging, Packaging Supplies, Food Packaging, Packaging Manufacturer

Question: What type of payment methods do you have?

Answer: We accept VISA and Mastercard credit/debit cards, cash, cheque, and direct deposit (EFT). Please note: CREDIT CARDS attract a 1% surcharge. We do not accept American Express (AMEX) or Diners Club.

Disposable Packaging, Packaging Supplies, Food Packaging, Packaging Manufacturer

Question: Do your drivers carry change?

Answer: Generally our drivers carry a small amount of change with them. If you intend to pay cash, it is preferred you have the correct amount on hand. If you require the total of your invoice beforehand, please contact the office on (07) 3323 3311 and ask for the total of your invoice.

Disposable Packaging, Packaging Supplies, Food Packaging, Packaging Manufacturer

Question: Why don't you have prices on your website?

Answer: We do not list our prices on the internet or on our product list due to the fact that we have different pricing structures for large quantity wholesale and retail. Additionally, with our large product range, prices are constantly fluctuating and are constantly under review. Some regional areas incur extra freight costs.

Disposable Packaging, Packaging Supplies, Food Packaging, Packaging Manufacturer


Question: How come you are out of stock of a certain product?

Answer:  As we carry hundreds of different products stock-outs can occur. We endeavour to minimise these occurrences. There are some products that we do not stock normally and have to be specially ordered in. Hence, there will be waiting period before the item comes into stock.


Question: Do you have a showroom displaying your products?

Answer: Yes. Please feel free to visit our showroom at 50 Activity Street, Acacia Ridge, QLD, 4110.

Disposable Packaging, Packaging Supplies, Food Packaging, Packaging Manufacturer

Question: What is the minimum order quantity?

Answer: The minimum order quantity for free delivery to our listed delivery areas is $100.00. In regards to product quantities, this vares from product to product. It is often cheaper to purchase in carton quantities. However, you can purchase in sleeve/packet quantities for a majority of items.

Disposable Packaging, Packaging Supplies, Food Packaging, Packaging Manufacturer

Delivery Areas and Trading Hours
Wong Lee Packaging - Packaging Manufacturer, Packaging Supplies, Food Packaging Brisbane Metropolitan
Wong Lee Packaging - Packaging Manufacturer, Packaging Supplies, Food Packaging Ipswich
Wong Lee Packaging - Packaging Manufacturer, Packaging Supplies, Food Packaging Logan
Wong Lee Packaging - Packaging Manufacturer, Packaging Supplies, Food Packaging Toowoomba
Wong Lee Packaging - Packaging Manufacturer, Packaging Supplies, Food Packaging Gold Coast
Wong Lee Packaging - Packaging Manufacturer, Packaging Supplies, Food Packaging Sunshine Coast
Wong Lee Packaging - Packaging Manufacturer, Packaging Supplies, Food Packaging Bundaberg/Fraser Coast

TRADING HOURS:

8:30am-4:30pm  Mon-to-Fri.
Closed weekends/public holidays

Contact Wong Lee Packaging - Packaging Manufacturer and Supplier

enquiry form


Wong Lee

logo  Wong Lee Pty Ltd - Bonson-Savpac Pty. Ltd.

Contact us today  |  Email: salesqld@bonson-savpac.com  |  Phone: (07) 3323-3311  |  Fax: (07) 3323-3866

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